In order to integrate human factors into an effective framework for managing risk in hazardous industries, companies need to address several key questions:
- What are the best practices for leaders when delivering strategic objectives within a high hazards business?
- What key roles and responsibilities are required to deliver optimum individual and organizational performance to meet those objectives?
- How do we build a sustainable operating culture to deliver consistent behaviours within our employees, suppliers and contractors?
- How can we avoid organizational drift leading to increased and unrecognised operational risks that threaten effective performance?
- How can an organization build resilience to recover from a catastrophic event?
Failure to answer and provide the required controls to address the above questions, have led to catastrophic major accident events, resulting in major damage to the company’s reputation, combined with financial consequences that threaten the capacity of the company to recover financially. The investigation of these incidents, such as BP’s Deepwater Horizon well blow-out accident, often identify failings in the human and organizational capabilities to manage the major hazards that exist during the facility development and/or operation.
During this Masterclass, participants will discover the real challenges that face the Executive Management team and their senior HSE design and operations’ professionals, in building the organizational capabilities necessary to reduce the risk associated with human competence weaknesses to As Low as Is Reasonably Practicable, ALARP.
The key industry sectors covered will be the upstream, mid-stream and downstream oil, gas, petrochemicals and related business segments. However, given the nature of major accidents, the course is equally useful to senior professionals in the power, nuclear, railway and aviation industries.
The course will describe the best practices in the development of competency management systems and how management can identify of the types of human error and pre-conditions that increase the likelihood of error occurrence. The Masterclass will also cover several critical design and analysis tools that must be applied such that the ergonomic aspects of the human-machine interface are engineered to promote consistent safe behaviour.
Organisational cultural models and behaviours surveys will be described such that management may benchmark their business against the cultural maturity model. In addition, the principle characteristics of what are termed High Reliability Organisations, HROs will be explored. Such HRO principles are applied in complex high hazard industries such as the military aviation and nuclear submarine sectors.
A key aspect in promoting positive behaviours stems from the actions of leadership teams in the company and the best practice leadership approaches, including the effective use of management site visits to reinforce the quality, safety and reliability performance within their area of control will be explored.
A further critical area to be covered will be the training of indigenous staff to operate high hazard facilities in developing countries, which is critical to being awarded contracts and to continue to establish their business in e.g. Africa, Asia and the Middle East
At the end of this wide-ranging and Masterclass, participants will be able to re-assess their own companies’ strengths and weaknesses in developing the capabilities and behaviours needed to maximise profitability and safety, within ever more complex technology and enhanced stakeholder expectations.
Who Should Attend
- System Safety
- Human Factors
- Human Factors Engineering
- Oil and Gas Plant Design
- Piping & Layout
- Electrical & Instrumentation
- Project Engineering
- Operations & Maintenance
- Vendor Packaged Equipment
Key Learning Objectives
Senior HSE, design and operations professionals and business leaders, shall benefit from the vast experience and knowledge of the facilitator and gain expert insight into:
- Executive Leadership and Board of Director roles, responsibilities and accountabilities when creating a best in class organization to deliver optimum performance and an open reporting culture.
- How to effectively manage all business risks effectively by integrating the human factors engineering aspects into the design and operation of their facilities.
- The relationships between people, processes and plant in creating suitable barriers to prevent or mitigate risk to their business.
- Critical requirements for competency development in high hazard industries, both during the project development phase and in operation.
- Building organizational resilience for crisis management leadership and the mitigation of consequential HSE and business interruption risks.