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X-WR-CALDESC:Events for Opus Kinetic
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DTSTART:20170101T000000
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DTSTART;VALUE=DATE:20180226
DTEND;VALUE=DATE:20180228
DTSTAMP:20260411T102253
CREATED:20171121T084725Z
LAST-MODIFIED:20171121T084725Z
UID:10000337-1519603200-1519775999@www.opuskinetic.com
SUMMARY:Credit Collections Master Class: Excelling in Portfolio Performance & Productivity Measurements
DESCRIPTION:Overview\nFaced with slowing economic growth condition such as reflected by the volatile currency and stock market; and the plunging commodities and oil prices coupled with unique events like Brexit and the rise of market\nprotectionism\, had introduced uncertainties and business anxieties worldwide. These events have impacts on businesses and the consumers in general and as such\, slowing economy negatively affect and will result in higher tendency of credit defaults. This credit collection master class is designed and developed to address growing needs and demands of professionals alike in this field who are becoming increasingly important to secure and protect companies’ bottom line. Early detection and action by professional could help to identify potential issues and challenges clients are facing and thus\, organizations could better anticipate and took actions accordingly. Over this two-days’ workshop\, delegates will have the opportunity to learn from a renowned expert on best practices on credit collection\, negotiation techniques and tactics on dealing with vast situations including difficult clients. \nWho Should Attend\nThis workshop is designed for professionals and executives who have stakes/roles in: \n\nCollections and credit control management\nDebt recovery/collections\nAccounts receivables\nPayments and settlements\nFinance\nBilling\nCredit management\nCall centre/contact centre\nSales and marketing\n\nKey Learning Objectives\n\nRECOGNISE different types of clients/ debtors and how to deal with them effectively\nLEARN & PRACTICE effective collection techniques to deal with a vast range of situations and to boost confidence to secure payments\nMEET and successfully OVERCOME clients/ debtors’ objections\nLEARN the importance of a structured phone call based on structural mapping\nIDENTIFY some of the best practices in your profession\nIMPROVE your negotiation skills\nUNDERSTAND the techniques for dealing with difficult clients/debtors\nAPPLY selective tactics with minimal investment cost for maximal return\n\nEnquiry Form\n\n\n                 \n \n                        SalutationMr.Miss.Mrs.Mdm.Dr.Prof.Capt.Name\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        PhoneEmail\n                            \n                        CompanyAdditional Comments:CAPTCHA
URL:https://www.opuskinetic.com/training/credit-collections-master-class-excelling-in-portfolio-performance-productivity-measurements/
LOCATION:Kuala Lumpur\, Federal Territory of Kuala Lumpur\, Kuala Lumpur\, Malaysia
CATEGORIES:Banking and Finance
GEO:3.1384965;101.7099933
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