BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Opus Kinetic - ECPv6.15.12.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://www.opuskinetic.com X-WR-CALDESC:Events for Opus Kinetic REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Asia/Singapore BEGIN:STANDARD TZOFFSETFROM:+0800 TZOFFSETTO:+0800 TZNAME:+08 DTSTART:20220101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20230911 DTEND;VALUE=DATE:20230913 DTSTAMP:20260406T051220 CREATED:20220928T030150Z LAST-MODIFIED:20230302T023359Z UID:10001461-1694390400-1694563199@www.opuskinetic.com SUMMARY:Credit Collections Masterclass DESCRIPTION:Why Choose this Training Course\nFaced with slowing economic growth condition such as reflected by the volatile currency and stock market; and the plunging commodities and oil prices coupled with unique events like Brexit and the rise of market protectionism\, had introduced uncertainties and business anxieties worldwide. These events have impacts on businesses and the consumers in general and as such\, slowing economy negatively affect and will result in higher tendency of credit defaults. This credit collection training is designed and developed to address growing needs and demands of professionals alike in this field who are becoming increasingly important to secure and protect companies’ bottom line. Early detection and action by professional could help to identify potential issues and challenges clients are facing and thus\, organizations could better anticipate and took actions accordingly. Over this two-days’ workshop\, delegates will have the opportunity to learn from a renowned expert on best practices on credit collection\, negotiation techniques and tactics on dealing with vast situations including difficult clients. \nWho Should Attend\nThis credit collection training is designed for professionals and executives who have stakes/roles in: \n\nCollections and credit control management\nDebt recovery/collections\nAccounts receivables\nPayments and settlements\nFinance\nBilling\nCredit management\nCall centre/contact centre\nSales and marketing\n\nKey Learning Objectives\n\nRECOGNISE different types of clients/ debtors and how to deal with them effectively\nLEARN & PRACTICE effective collection techniques to deal with a vast range of situations and to boost confidence to secure payments\nMEET and successfully OVERCOME clients/ debtors’ objections\nLEARN the importance of a structured phone call based on structural mapping\nIDENTIFY some of the best practices in your profession\nIMPROVE your negotiation skills\nUNDERSTAND the techniques for dealing with difficult clients/debtors\nAPPLY selective tactics with minimal investment cost for maximal return\n\nEnquiry Form\n\n\n \n \n SalutationMr.Ms.Miss.Mrs.Mdm.Dr.Prof.Capt.-Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Phone*Email*\n \n Company*Current Location* \n \n \n AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire\, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo\, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea\, Democratic People's Republic ofKorea\, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine\, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena\, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania\, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands\, BritishVirgin Islands\, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands\n Country\n \n \n How many people are you looking at?1 - 2 Standard Rates3 - 5 Group Discount>10 In-House Training\, Huge Savings!Undecided\, need more informationThis is just an approximate number. You can finalise it when you send in the registration form.\n \n Send me brochure\n Comments:CAPTCHA URL:https://www.opuskinetic.com/training/credit-collections-masterclass/2023-09-11/ LOCATION:Classroom Learning (F2F) CATEGORIES:Banking and Finance ATTACH;FMTTYPE=image/png:https://www.opuskinetic.com/wp-content/uploads/2022/09/Credit-Collection-FI1.png ORGANIZER;CN="Opus Kinetic Pte Ltd":MAILTO:info@opuskinetic.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230914 DTEND;VALUE=DATE:20230916 DTSTAMP:20260406T051220 CREATED:20220928T030150Z LAST-MODIFIED:20230302T023359Z UID:10001462-1694649600-1694822399@www.opuskinetic.com SUMMARY:Credit Collections Masterclass DESCRIPTION:Why Choose this Training Course\nFaced with slowing economic growth condition such as reflected by the volatile currency and stock market; and the plunging commodities and oil prices coupled with unique events like Brexit and the rise of market protectionism\, had introduced uncertainties and business anxieties worldwide. These events have impacts on businesses and the consumers in general and as such\, slowing economy negatively affect and will result in higher tendency of credit defaults. This credit collection training is designed and developed to address growing needs and demands of professionals alike in this field who are becoming increasingly important to secure and protect companies’ bottom line. Early detection and action by professional could help to identify potential issues and challenges clients are facing and thus\, organizations could better anticipate and took actions accordingly. Over this two-days’ workshop\, delegates will have the opportunity to learn from a renowned expert on best practices on credit collection\, negotiation techniques and tactics on dealing with vast situations including difficult clients. \nWho Should Attend\nThis credit collection training is designed for professionals and executives who have stakes/roles in: \n\nCollections and credit control management\nDebt recovery/collections\nAccounts receivables\nPayments and settlements\nFinance\nBilling\nCredit management\nCall centre/contact centre\nSales and marketing\n\nKey Learning Objectives\n\nRECOGNISE different types of clients/ debtors and how to deal with them effectively\nLEARN & PRACTICE effective collection techniques to deal with a vast range of situations and to boost confidence to secure payments\nMEET and successfully OVERCOME clients/ debtors’ objections\nLEARN the importance of a structured phone call based on structural mapping\nIDENTIFY some of the best practices in your profession\nIMPROVE your negotiation skills\nUNDERSTAND the techniques for dealing with difficult clients/debtors\nAPPLY selective tactics with minimal investment cost for maximal return\n\nEnquiry Form\n\n \n \n SalutationMr.Ms.Miss.Mrs.Mdm.Dr.Prof.Capt.-Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Phone*Email*\n \n Company*Current Location* \n \n \n AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire\, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo\, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea\, Democratic People's Republic ofKorea\, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine\, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena\, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania\, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands\, BritishVirgin Islands\, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands\n Country\n \n \n How many people are you looking at?1 - 2 Standard Rates3 - 5 Group Discount>10 In-House Training\, Huge Savings!Undecided\, need more informationThis is just an approximate number. You can finalise it when you send in the registration form.\n \n Send me brochure\n Comments:CAPTCHA URL:https://www.opuskinetic.com/training/credit-collections-masterclass/2023-09-14/ LOCATION:Classroom Learning (F2F) CATEGORIES:Banking and Finance ATTACH;FMTTYPE=image/png:https://www.opuskinetic.com/wp-content/uploads/2022/09/Credit-Collection-FI1.png ORGANIZER;CN="Opus Kinetic Pte Ltd":MAILTO:info@opuskinetic.com END:VEVENT END:VCALENDAR