BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Opus Kinetic - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Opus Kinetic
X-ORIGINAL-URL:https://www.opuskinetic.com
X-WR-CALDESC:Events for Opus Kinetic
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Singapore
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20150101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20161017
DTEND;VALUE=DATE:20161018
DTSTAMP:20260514T171158
CREATED:20170623T081918Z
LAST-MODIFIED:20211220T021053Z
UID:10000156-1476662400-1476748799@www.opuskinetic.com
SUMMARY:Implementing & Managing Successful Service Level Agreements
DESCRIPTION:Overview\nA Gartner Group report on SLAs & services management states “ . . . SLAs are a powerful aid in building partnerships with customers\, assuring customer input to IT planning and providing a measurement base for IS performance”. In addition\, studies over the last fifteen years have found that organisations with effective services management and SLAs outperform those that don’t – a key success factor in today’s post-GFC world. \nThe problem however\, is making sure you’ve got the right SLA with the right services for the right customer at the right time. Poorly structured SLAs and poorly defined services can impact on organisations achieving their business objectives\, cost them hundreds of thousands of dollars\, and generate disgruntled end users of those services. This 2 day seminar will give all you need to know to design\, develop\, implement and manage world class SLAs for your organisation. It will also show you how to identify\, define and deliver services that are not only agile but give your organisation sustainable competitive advantage. \n\nWho Should Attend\n\nCEO\n COO / Operations Manager\nCFO / VP Finance\nFinance Director\nCIO / IT Manager\nGeneral Manager\nService Delivery Manager\nCustomer Support Manager\nCustomer Service Manager\nTechnical Support Manager\nPlanning Manager\nQuality Manager\nProject Manager\nVendor Manager\nBusiness Process Manager\nOutsourcing Manager\nHR Manager\n\n\nKey Learning Objectives\n\nUnderstand the strategic importance of SLAs and services management for your organization.\n Discover how to structure an SLA that is effective and powerful yet easy to manage.\nIdentify which services your organisation should be offering to build agility in the SLA.\nLearn how to define services using the ten components and 3 “C”s – Clear\, Concise & Comprehensive.\nAscertain whether your organisation is ready for SLAs – what you should look for.\nBuild world class SLAs and establish where & how to source your services for cost effectiveness.\nManage your services and SLAs for sustainable competitive advantage using well proven techniques\nEffectively monitor and measure service delivery performance and quality using SERVQUAL – a well proven methodology for measuring service        quality.\n\n  \nEndorsed by: \n      \n  \n \nOur definitive portal\, The Power Times provides information and news on power generation\, transmission and distribution entities. There is in-depth coverage of projects\, contracts and business news\, to technological innovations and improvements\, and to future market trends. We offer technology-focused e-newsletters\, company search via online product and company directories. Other facilities include job postings\, events calendar\, interactive news commentary\, blogging\, social media connections\, technology basics and much more. \n  \n \nWe are\, The Hotel Times an online hospitality news portal to provide quality information to hoteliers and industry consultants. The portal serves a worldwide audience of hospitality professionals\, providing them with both daily updated content and interactive services. The site offers industry news\, multimedia streamed features\, discussion platforms\, a recruitment center\, a supplier marketplace and several focus areas in areas such as technology and sales & marketing. \n  \n \nThe Pharma Times portal provides pharmacists\, pharmacy technicians\, and others in the industry with the most comprehensive suite of web-based tools and pharma information available. The vast pharmaceutical and biotech industry is comprehensively covered to keep you up-to-date on breaking news\, company announcements\, trends and analysis. \n  \n \nThe SME Times portal present articles that provide actionable information for small business owners and their employees\, and aspiring entrepreneurs. Profiles of entrepreneurs will be inspirational making you learn how to be one and progress to the next level. Our support to the small business community has resulted in an online discussion forum to share ideas and knowledge\, ask questions\, find help and encourage each other. \n  \n \nThe Property Times presents real estate news\, information\, advice\, research\, opinion and commentary for industry professionals and consumers alike. We are dedicated to sharing input from industry professionals\, articles on breaking news\, and statistics showing exactly what’s going on in the market. With up-to-date news published by our organization\, investors stay informed on local and national trends. Thus a more informed decision leads to making higher net returns. \n\nFor further information of this course\, please email to info@opuskinetic.com
URL:https://www.opuskinetic.com/training/implementing-managing-successful-service-level-agreements-4/
LOCATION:Hong Kong\, Hong Kong
CATEGORIES:Contracts,Procurement
GEO:22.396428;114.109497
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20161019
DTEND;VALUE=DATE:20161020
DTSTAMP:20260514T171158
CREATED:20170623T081041Z
LAST-MODIFIED:20211220T020904Z
UID:10000291-1476835200-1476921599@www.opuskinetic.com
SUMMARY:Procurement Certification in Combating Risk and Fraud
DESCRIPTION:Overview\nProcurement fraud can occur at every stage of the contracting process. Organizations need to be aware of the vulnerabilities and risks associated with bribery and corruption. Regardless of the size of the organization\, purchasing activities will inevitably attract a fraudster’s attention when it reaches a significant level. Coupled with the possible lack of internal control\, confidential information may be leaked and fraudsters may make use of the opportunity to their benefit. Attending this course will give delegates the critical knowledge and skills to discover procurement fraud opportunities commonly used to breach and exploit corporate accounts. Understanding how such fraud is committed is crucial to take on countermeasures to strengthen the organization’s internal control. This course enables you to identify vulnerabilities in your organization’s procurement procedures\, operations protocols and contract and tender drafting and also provides solutions to those loopholes to mitigate the risks of fraud. Furthermore\,\nthe section on procurement fraud detection will provide delegates with essential investigation skills and efficient response plans. \n\nWho Should Attend\n\nCompany directors\nSenior and Middle ranking Public\nOfficials\nFinance Directors\nFinance Staff\nAuditors\nOperational Directors and Managers\nOperational Staff\nCommercial Directors\nProcurement Directors\nProcurement Managers and Staff\nPublic Sector Policy Makers\n\n\nKey Learning Objectives\n\nANALYSE the causes and history of past major fraud cases and learn from past experiences\nUNDERSTAND consequences of procurement fraud to prepare for adverse circumstances\nRESPOND promptly to fraud detection and red flags\nMONITOR procurement cycles to review procurement planning\nESTABLISH clear job responsibilities for procurement management ADMINISTER actions on fraud to redress against fraudulent suppliers\, bid           rigging and cartels\nREDUCE risk of contract fraud by advocating appropriate tendering process and evaluation\nSTRENGTHEN internal controls to protect company resources by conducting effective procurement fraud checks regularly\n\n  \nEndorsed by: \n      \n  \n \nOur definitive portal\, The Power Times provides information and news on power generation\, transmission and distribution entities. There is in-depth coverage of projects\, contracts and business news\, to technological innovations and improvements\, and to future market trends. We offer technology-focused e-newsletters\, company search via online product and company directories. Other facilities include job postings\, events calendar\, interactive news commentary\, blogging\, social media connections\, technology basics and much more. \n  \n \nWe are\, The Hotel Times an online hospitality news portal to provide quality information to hoteliers and industry consultants. The portal serves a worldwide audience of hospitality professionals\, providing them with both daily updated content and interactive services. The site offers industry news\, multimedia streamed features\, discussion platforms\, a recruitment center\, a supplier marketplace and several focus areas in areas such as technology and sales & marketing. \n  \n \nThe Pharma Times portal provides pharmacists\, pharmacy technicians\, and others in the industry with the most comprehensive suite of web-based tools and pharma information available. The vast pharmaceutical and biotech industry is comprehensively covered to keep you up-to-date on breaking news\, company announcements\, trends and analysis. \n  \n \nThe SME Times portal present articles that provide actionable information for small business owners and their employees\, and aspiring entrepreneurs. Profiles of entrepreneurs will be inspirational making you learn how to be one and progress to the next level. Our support to the small business community has resulted in an online discussion forum to share ideas and knowledge\, ask questions\, find help and encourage each other. \n  \n \nThe Property Times presents real estate news\, information\, advice\, research\, opinion and commentary for industry professionals and consumers alike. We are dedicated to sharing input from industry professionals\, articles on breaking news\, and statistics showing exactly what’s going on in the market. With up-to-date news published by our organization\, investors stay informed on local and national trends. Thus a more informed decision leads to making higher net returns. \n\nFor further information of this course\, please email to info@opuskinetic.com
URL:https://www.opuskinetic.com/training/procurement-certification-in-combating-risk-and-fraud-2/
LOCATION:Singapore\, Singapore
CATEGORIES:Procurement
GEO:1.352083;103.819836
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20161024
DTEND;VALUE=DATE:20161025
DTSTAMP:20260514T171158
CREATED:20170622T093712Z
LAST-MODIFIED:20211220T020918Z
UID:10000071-1477267200-1477353599@www.opuskinetic.com
SUMMARY:Procurement Certification in Combating Risk and Fraud
DESCRIPTION:Overview\nRegardless of the size of the organization\, purchasing activities will inevitably attract a fraudster’s attention when it reaches a significant level. Coupled with the possible lack of internal control\, confidential information may be leaked and fraudsters may make use of the opportunity to their benefit. Attending this course will give delegates the critical knowledge and skills to discover procurement fraud opportunities commonly used to breach and exploit corporate accounts. Understanding how such fraud is committed is crucial to take on countermeasures to strengthen the organization’s internal control. This course enables you to identify vulnerabilities in your organization’s procurement procedures\, operations protocols and contract and tender drafting and also provides solutions to those loopholes to mitigate the risks of fraud. Furthermore\, the section on procurement fraud detection will provide delegates with essential investigation skills and efficient response plans. \nWho Should Attend\n\nCompany directors\nSenior and Middle ranking Public Officials\nFinance Directors\nFinance Staff\nAuditors\nOperational Directors and Managers\nOperational Staff\nCommercial Directors\nProcurement Directors\nProcurement Managers and Staff\nPublic Sector Policy Makers\n\n\nKey Learning Objectives\n\nANALYSE the causes and history of past major fraud cases and learn from past experiences\nUNDERSTAND consequences of procurement fraud to prepare for adverse circumstances\nRESPOND promptly to fraud detection and red flags\nMONITOR procurement cycles to review procurement planning\nESTABLISH clear job responsibilities for procurement management ADMINISTER actions on fraud to redress against fraudulent suppliers\, bid          rigging and cartels\nREDUCE risk of contract fraud by advocating appropriate tendering process and evaluation\nSTRENGTHEN internal controls to protect company resources by conducting effective procurement fraud checks regularly\n\nEndorsed by: \n   \n \nOur definitive portal\, The Power Times provides information and news on power generation\, transmission and distribution entities. There is in-depth coverage of projects\, contracts and business news\, to technological innovations and improvements\, and to future market trends. We offer technology-focused e-newsletters\, company search via online product and company directories. Other facilities include job postings\, events calendar\, interactive news commentary\, blogging\, social media connections\, technology basics and much more. \n  \n \nWe are\, The Hotel Times an online hospitality news portal to provide quality information to hoteliers and industry consultants. The portal serves a worldwide audience of hospitality professionals\, providing them with both daily updated content and interactive services. The site offers industry news\, multimedia streamed features\, discussion platforms\, a recruitment center\, a supplier marketplace and several focus areas in areas such as technology and sales & marketing. \n  \n \nThe Pharma Times portal provides pharmacists\, pharmacy technicians\, and others in the industry with the most comprehensive suite of web-based tools and pharma information available. The vast pharmaceutical and biotech industry is comprehensively covered to keep you up-to-date on breaking news\, company announcements\, trends and analysis. \n  \n \nThe SME Times portal present articles that provide actionable information for small business owners and their employees\, and aspiring entrepreneurs. Profiles of entrepreneurs will be inspirational making you learn how to be one and progress to the next level. Our support to the small business community has resulted in an online discussion forum to share ideas and knowledge\, ask questions\, find help and encourage each other. \n  \n \nThe Property Times presents real estate news\, information\, advice\, research\, opinion and commentary for industry professionals and consumers alike. We are dedicated to sharing input from industry professionals\, articles on breaking news\, and statistics showing exactly what’s going on in the market. With up-to-date news published by our organization\, investors stay informed on local and national trends. Thus a more informed decision leads to making higher net returns. \n  \nFor further information of this course\, please email to info@opuskinetic.com
URL:https://www.opuskinetic.com/training/procurement-certification-in-combating-risk-and-fraud/
LOCATION:Hong Kong\, Hong Kong
CATEGORIES:Procurement
GEO:22.396428;114.109497
END:VEVENT
END:VCALENDAR