Opus Kinetic

Certificate in Office Management and Administration
2025-10-20 - 2025-10-23 | Virtual Instructor Led Training (VILT)
Why Choose this Training Course
In a survey of the Managing Directors of the Top 5000 businesses in the UK, they concluded that having their P.A made them more than 32% more effective.
There are expectations & demands as a professional administrator in any company. This in turn can make the work seem stressful if one is not adequately trained well. This office management training will better equip office personnel in doing their job better. Company as a whole will also become more efficient. In addition, this masterclass also better prepares the staff for the future.
Who Should Attend
All level of office administrators, clerical staff, secretaries and supervisors of office administration or any professionals who are involve directly or indirectly with office administrative work in their functional roles.
Key Learning Objectives

Roles, responsibilities and skills of an Office Professional
Office Management & Administration skills
Interpersonal Communication
Business Communication
Stress Management
Time Management
Reception and Telephone etiquette
Event Management
Customer service
Records Management
Strategies to Future-Proof

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