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Emotional intelligence in the workplace (EQ) is becoming a pretty hot topic for business, maybe even bordering on buzzword territory. In fact, many research articles and papers have begun correlating high emotional intelligence with success at work. It is highly important that aspiring leaders in workplaces understand why EQ is such an important facet of leadership. This will enhance their individual performance and boost their company’s revenue. Thus, in this post, we’ll be discussing why EQ is such an important facet of leadership and how leaders can improve their EQ levels.
What is EQ
EQ is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. People with high EQ can manage emotions, use their emotions to facilitate thinking, understand emotional meanings and accurately perceive others’ emotions.
For leaders, having EQ is extremely vital for success. Think about it: who is more likely to succeed at motivating their team and drive success? – a leader who is unable to control their emotions and vents it out on their team mates when an error occurs, or a leader who keeps their emotions in check, reads their teammates body languages and calmly assesses the situation before deciding the next route of action?
Why EQ is important for leadership?
According to the Harvard Business Review, emotional intelligence is a key leadership skill. For Leaders to be truly effective, they must be masterful at managing their relationships in a positive way.
Maya Angelou, an American Poet, once remarked that “people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Thus, here are reasons why EQ is an important facet of leadership
- EQ helps leaders Adapt
- EQ helps leaders empathise
- EQ helps leaders be internally aware
- EQ helps leaders self-regulate their emotion
Help Leaders to Adapt
Leaders also need to be able to adapt to changing circumstances in their workplaces, or in their own roles and those of their team members. President Xi of China once told attendees at a job fair that emotional intelligence will enable an individual to be more adaptable in society. This is because in adapting times, the sudden need for change in organisations can often be a major source of frustration or anger or a lack of empathy.
Leaders who are emotionally intelligent can manage the stress and anxiety that came with change. They should be able to manage a variety of tense situations to instill trust and confidence in others while helping them to easily and confidently make progress in stressful times. With high levels of EQ, leaders would be able to navigate through an ever-changing world, and even to become a successful leader in it. Thus, it is important for aspiring leaders to take courses and upgrade their innate EQ levels.
Help Leaders to Empathise
Leaders with high emotional intelligence have a good understanding of their own emotional states, which allows them to accurately gauge the emotions of others. For business leaders, this empathy places them in their employees’ shoes. This leads to more thoughtful and deliberate decisions. Teams rally around missions, not d