Posts Tagged ‘service level agreement’
How To Develop SLAs?
In today’s business climate, management are on the quest to tighten budgets and pressure on resources. Several public and private organisations (including local authorities) are outsourcing services to external organisations…
Read MoreImplementing An Effective Service Level Agreement
A Service Level Agreement (SLA) is a negotiated agreement designed to create a common understanding about services, priorities and responsibilities. This is a useful tool that can help service providers…
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