Overview

The Global PA International Certificate has been created to fill the demand for an advanced training and development programme for Executive Assistants & Personal Assistants. This two day programme has been designed to give Executive & Personal Assistants the tools to meet the changing demands of the 21st century workplace. Executive & Personal Assistants today require a multitude of soft skills, understanding of the latest technology and how to use social media to be effective within their roles. The Global PA International Certificate has been designed to fulfil that requirement.

Global PA Association & Kingston University Business School 2009 Academic Research highlighted that the advances in office technology has created a new style of Executive & Personal Assistant, who is managerial in style and approach. The Global PA International Certificate aims to develop the leadership and managerial potential of EAs and PAs.

The programme will offer:

•  Development within your current role and unlock your potential
• Assist in building a strong business partnership with your Executive
• Improve your relationship with the wider team
• Provide an opportunity to develop your careers into a managerial positions
• Set powerful goals and self belief in your performance
• The programme is CPD Accredited by The CPD Standards Office and the programme has also passed assessment by Birkeck, University of London for PA Students studying at the University.

The 2 day programmes includes the following:

• Day 1: 7 Key Skills of Exceptional 21st Century PAs
• Day 2: Raising your Game into Management

What does CPD Accredited mean?
This programme has passed rigorous assessment by The CPD Standards Office (www.cpdstandards.com) to check
for the following:

• The Global PA Advanced Certificate programme reaches the learning objectives set out in the brochure
• The programme is relevant to the professionals we are teaching
• The course content is educational and informative
• The trainer is qualified
• Delegates will receive a CPD Accreditation Certificate at the training session from The CPD Standards Office,London and also receive the Global PA International Certificate from the Global PA Association Global PA International Certificate:

This advanced programme will meet the requirements of the 21st century office. Delegates will leave the 2 day programme with a portfolio of core management skills and the confidence to communicate clearly and manage relationships effectively.

Who Should Attend

• Executive PAs
• Executive Secretaries
• Personal Assistants
• Executive Assistants
• Confidential Secretaries
• Senior Secretaries
• Administrative Assistants

Key Learning Objectives Include:

• DISCOVER tools and techniques on making a great First Impression
• MEASURE your skills as a Personal Assistant against the 7 Key Skills framework
• UNDERSTAND your Managers’ working style and how to respond in a timely manner
• INCREASE confidence in assessing and resolving workplace issues
• GAIN ability to lead on a project and manage your team of support
• GRASP key communication skills to support the Senior Management Team
• IMPLEMENT new time management techniques

Endorsed by: