Why Choose this Training Course

Build trusted stakeholder relationships before the pressure hits, and lead with confidence when it does.

This two-day stakeholder management training equips communication professionals with the strategic frameworks and practical skills to manage stakeholder relationships proactively, and to respond with confidence when a crisis strikes. Day one builds the stakeholder insight, trust and influence that underpin sound communication strategy. Day two applies that foundation to the pressure-tested world of crisis and issues management, equipping participants to plan, respond and lead through disruption while protecting their organisation’s reputation and relationships.

We are also a proud member of the Energy Institute of UK.

Who Should Attend

• Communication professionals
• Corporate affairs practitioners
• Public relations specialists
• Business leaders responsible for stakeholder engagement or issues management or crisis response within their organisation

Key Learning Objectives

• Build a practical stakeholder mapping and engagement approach you can apply immediately
• Strengthen the trust, influence and advisory skills that keep stakeholders onside through change and disruption
• Understand the anatomy of a crisis and the warning signs that precede it
• Develop a crisis communication plan, complete with protocols, spokespeople and key messages
• Practise leading communication under pressure, including media and social media response
• Learn how to recover reputation and strengthen stakeholder trust after a crisis

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